Victims of motor vehicle accidents often seek health care following whiplash injuries. Their complaints (whiplash associated disorders, WAD) are classified on a 1–4 scale developed by the Quebec task force (QTF) in 1995 Responding to the acute symptoms with activity (act-as-usual and exercise) results in improved outcome Approximately 50 % of patients with chronic WAD suffer from zygapophyseal joint pain that will be relieved for a period of several months if treated with percutaneous radiofrequency neurotomy State-of-the-art treatment for acute WAD is available and needs to be implemented. Further research on the treatment of chronic WAD should focus on the patients’ cognitions and movement behavior.