Introduction

Transforming outpatient services is a key commitment set out in the NHS Long Term Plan, with particular emphasis on digital solutions to reduce outpatient follow-up (FU) by 25%. This study looks at the potential for removing knee arthroscopy FU by providing a bespoke multimedia report for each individual patient, generated using the Synergy™ Surgeon App (Arthrex)

Methodology

Single District Hospital using a 3 Phase study

Phase 1 – Assessment of cost and environmental impact of outpatient follow up appointments

Phase 2 – Bench marking of existing pathways and patient experience.

Phase 3 – Qualitative assessment of multimedia report feedback of 30 patients