QUALITATIVE ASSESSMENT OF HOSPITAL CHART NOTE KEEPING IN ORTHOPAEDIC PRACTICE

Abstract

Accurate and relevant patient chart notes are a key component in successful patient care. Hospital charts also constitute an important medicolegal record. The key to defensibility of at least 40% of medical claims rests with the quality of the medical records. With this in mind, we decided to assess the quality of chart note keeping in our unit. A retrospective review of fifty randomly chosen charts was performed. A scoring system was devised to audit ten key criteria comprising patient details, admission note, daily progress notes, signature clarity, consent form, operation note, post-operative plan, post-operative x-ray review, specification of right or left side and discharge letter. Members of the orthopaedic surgical staff were then informed of the chart review and the nature and purpose of the study was explained in detail. They were also told that there would be another chart audit at some random time over the following three months. Subsequently, a further fifty charts were assessed using the same criteria and scoring system. Overall, charts scored poorly in the areas of patient details, clarity of signatures, post-operative x-ray review and left-right specification. Criteria that scored satisfactorily included admission note, consent form, operation note, post-operative plan an discharge letter. Meticulous hospital notes are vitally important in the day-to-day management of patients for successful continuity of care and also for protection of the medical staff should any adverse outcomes arise. In this litigious society consultants and junior medical staff need to be reminded of the importance of optimal note keeping.