AN INVESTIGATION OF PATIENT SATISFACTION FOLLOWING DISCHARGE AFTER HIP ARTHROPLASTY

Abstract

Early discharge from hospital has the potential to reduce direct costs, but may result in patients being discharged without adequate preparation for a return to the community. This qualitative study aimed to investigate patient expectations of and satisfaction with in-hospital discharge planning after hip arthroplasty in early and late discharge patient groups. A prospective study of 33 consecutive patients requiring hip arthroplasty were recruited from two tertiary hospitals in the lower North Island. Participants were interviewed using in-depth, semi-structured interviews on the day of discharge from hospital and again four-eight weeks later. Comparative analysis of the interviews from patients in early and late discharge groups was made.

Findings reveal good levels of satisfaction with discharge planning for patients in both early and late discharge groups, facilitated by the opportunity to attend a pre-assessment clinic. Discharge planning was viewed as a partnership between patients and key members of the multi-disciplinary team. While written information provided was timely, restricted opportunity for dialogue with health professionals limited patient knowledge and understanding of recovery. Different needs of participants indicate that discharge planning needs to be tailored and more responsive to individuals. The role of health professionals as a mentor-coach is pivotal. Further interaction from health professionals, as a follow-up to written information provided may be a way to improve the discharge process and lead to more consistent outcomes.